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Loredana SOTIR

Les Ulis

En résumé

I am confident that I can be an asset to any company.
You will find me a totally committed individual with pride in being direct, spontaneous and communicative. Accepting challenges is part of my life experiences and something I do with confidence.
I am a motivator and organizer and these skills have enabled me to effectively defuse problem situations with customers or colleagues using tact, thus creating a long-term client base.
Teamwork is another skill I have and one I know is necessary for organizational cohesiveness. Over the years, I have had to provide the direction to insure the progress and deadline were met.
Due to my work background, I can easily interact with diverse ethnic populations and all age groups. I have always had a passion for international travel and a curiosity for investigating other cultures. I have experience in travelling and living internationally and collaborating with individuals from many cultures with varied communication skills, work habits, and expectations. My background has prepared me for multiple, diverse challenges in communicating with international clients, paying strong attention to detail, and in producing essential documentation.

Mes compétences :
Ambitious
Confident
Fast learner
Oracle
Organizing skills
Customer data management
Contract management
Very good planning
Siebel CRM
Responsible for successful execution
Responsible for post sales
Responsible for implementation
Post Sales
Microsoft Word
Microsoft Windows
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Invoicing
ITIL
Fusion
Business Brain Training

Entreprises

  • Hewlett-Packard - Sales support analyst

    Les Ulis maintenant
  • Oracle - EMEA Programs Lead- Open Market Model

    Colombes 2014 - maintenant Responsible for implementation of new Value Based program within the Open Market Model process at Oracle. In charge with several other processes involving customer/partners communication, accuracy & compliance for FY15;
  • Oracle - EMEA Programs Lead- Open Market Model

    Colombes 2014 - maintenant Responsible for implementation of Value Programs within the Open Market Model process at Oracle.
  • Open Market Model (OMM) - Oracle International Team Lead

    2012 - 2014 Responsible for successful execution of OMM Policy, implementing business and communication processes next to representing Oracle at international conferences. Handling extra management tasks and supervision of the team.
  • Oracle - International Team Lead - Open Market Model (OMM)

    Colombes 2012 - 2014 Responsible for successful execution of OMM Policy, implementing business and communication processes next to representing Oracle at international conferences. Handling extra management tasks and supervision of the team.
  • Oracle - Manager Coordinator - Open market Model

    Colombes 2010 - 2012 Implementing the OMM process across multiple countries inUK, Standard Pricing Coordinator Middle East & Africa in a timely and satisfactory manner; Provide ongoing training to both internal and external participants across Europe;
  • Oracle -  Manager Coordinator - Open market Model

    Colombes 2010 - 2012 Implementing the OMM process across multiple countries in Middle East & Africa in a timely and satisfactory manner; Provide ongoing training to both internal and external participants across Europe;
  • Hewlett Packard - Standard Pricing Coordinator

    COURTABOEUF 2010 - 2010 Start-to-End process of creating, updating of product prices through HP`s internal systems as agreed with Sales Organization across EMEA; Documenting and optimizing the operational processes.
  • Hewlett Packard - Standard Pricing Coordinator

    COURTABOEUF 2010 - 2010 Start-to-End process of creating, updating of product prices through HP`s internal systems as agreed with Sales Organization across EMEA; Documenting and optimizing the operational processes.
  • Hewlett-Packard - Operational Process Management Analyst

    Les Ulis 2007 - 2010 (Post Sales - EMEA Graphic Solution Business) - Responsible for post sales activities including contract management, disputes, invoicing, customer data management, sales compensation and reporting while working in partnership with Credit & Collection, accounts, service and supply managers; Handover activities process from The Netherlands team to the Spain team by creating the entire process documentation and training the entire EMEA team;
  • Hewlett-Packard - Operational Process Management Analyst

    Les Ulis 2007 - 2010 (Post Sales - EMEA Graphic Solution Business)- Responsible for post sales activities including contract management, disputes, invoicing, customer data management, sales compensation and reporting while working in partnership with Credit & Collection, accounts, service and supply managers; Handover activities process from The Netherlands team to the Spain team by creating the entire process documentation and training the entire EMEA team;
  • AAAAuto - Closing Manager & Telemarketing Representative

    2006 - 2007 Helping the call centre representatives with successful closure of the deals and
    resolving the conflicts between clients and company; Maintaining the relationship with the Romanian clients and attracting new customers for selling and buying second-hand cars while achieving the monthly target of sold/bought cars;
  • AAAAuto - Closing Manager & Telemarketing Representative

    2006 - 2007 Helping the call centre representatives with successful closure of the deals and
    resolving the conflicts between clients and company; Maintaining the relationship with the Romanian clients and attracting new customers for selling and buying second-hand cars while achieving the monthly target of sold/bought cars;
  • Vodafone - Public Relation Representative (Client Service department)

    Newbury 2004 - 2006 Acting as an interface between clients and Vodafone service department: dealing with complaints, requests or demands;
  • Vodafone - Public Relation Representative (Client Service department)

    Newbury 2004 - 2006 Acting as an interface between clients and Vodafone service department: dealing with complaints, requests or demands;

Formations

  • Scoala Nationala De Studii Politice Si Administrative Din Bucuresti Master (Bucharest)

    Bucharest 2005 - 2008 Master

    Post University Studies at S.N.S.P.A
    Managerial Communication and Human Resources
  • Polytechnic University Bucharest (Bucharest)

    Bucharest 2000 - 2005 Bachelor of Engineering

    Faculty of Engineering in Foreign Languages - Material Science Section

Réseau

Pas de contact professionnel

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